Privacy Policy
Bit Shift Software LLC ("we", "us", "our") is dedicated to protecting the privacy and confidentiality of our clients. This Privacy Policy explains our practices regarding the collection, use, and security of personal and confidential client data in the course of providing software development, consulting, and related technical services.
1. Information We Handle
We collect information necessary to deliver our services, which may include:
- Personal Data: Contact information such as names, email addresses, and phone numbers provided by clients for communication, account management, and billing.
- Confidential Client Data: To perform our services, we may require access to sensitive business information, including application data, infrastructure details, logs, and third-party service configurations. This data is treated as strictly confidential.
2. How We Use and Protect Data
Client data is used exclusively to plan, implement, and support software solutions as defined in our service agreements. The security of this data is a top priority. We implement appropriate security measures, including access controls, secure credential storage, encryption where feasible, and periodic reviews to help prevent unauthorized access, disclosure, or loss of your information.
3. Data Sharing and Confidentiality
Bit Shift Software LLC does not sell, trade, or rent client data. We may share information with trusted third-party tools or platforms necessary for service delivery (for example, hosting providers or development tools), under appropriate confidentiality obligations. Our team members and contractors are bound by confidentiality commitments to help ensure the privacy of your data.
4. Data Ownership and Retention
All confidential client data remains the property of the Client. We act as a processor of that data on your behalf. Upon termination of services, and subject to legal or contractual requirements, we will securely delete or return client-owned data from our systems as described in the applicable SOW or agreement.
5. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify clients of any significant changes. We encourage you to review this policy on the Bit Shift Software website periodically.